Visa announced that Cleanpro Express has become the first laundromat chain in Southeast Asia to offer contactless payments at its self-service machines. With the adoption of contactless payments, Malaysians will be able to use their contactless cards for payments at 300 outlets across Malaysia, including Aladin and Ibu Sayang outlets.
The introduction of contactless payments brings greater convenience and payment options for Malaysians who are embracing a cashless lifestyle. “This is the first time in Southeast Asia that we are introducing Visa contactless acceptance for a laundromat chain, and this is a milestone for Visa given that the laundromat industry is a heavily cash-based merchant,” Mr. Ng Kong Boon, Visa Country Manager for Malaysia, said.
Cleanpro Holdings, Cleanpro Express and Visa with Strategic Acquiring Partners, Bank Islam Malaysia Berhad and RHB Bank Berhad launching the first contactless payment at a laundromat chain
“Today, use of contactless payments are growing strong in Malaysia, and we are seeing more than seven million transactions a month. This initiative is in line with Bank Negara Malaysia’s objective to increase the number of contactless payment terminals in Malaysia to progress into a more cashless society,” he continued.
"As a pioneer in the self-service laundry industry, we are committed to continuously bringing innovative solutions to our customers. We are excited to be the first in the region to offer our customers a more convenient, secure and seamless payment experience through the acceptance of contactless payments at all our Cleanpro Express, Aladin and Ibu Sayang laundromat outlets. We believe that our business and franchisees will benefit greatly as their overall operations expenditure will be reduced due to less cash handling, in addition to increase in productivity for our businesses and staff as we embark on this digitisation journey," said Mr. Goh Sen Kiat, Group CEO of Cleanpro Laundry Holdings Sdn. Bhd.