VOLVO CAR REGIONAL TRAINING CENTER LAUNCHED IN MALAYSIA TO TRAIN UP TO 7,500-MAN DAYS ACROSS THE APAC, AS EXPORT SERVICE REVENUE TO GENERATE OVER RM 100 MIL IN THE NEXT HALF DECADE

Published by Lavinesh @ 28/01/2020

Volvo Car Malaysia unveils Volvo Car Regional Training Center

Volvo Car Malaysia (‘Volvo’), the premium car maker, recently unveiled the Volvo Car Regional Training Center. Located in Symphony Square, Section 13 Petaling Jaya, this brand-new space will play a pivotal role in annually delivering up to 7,500-man days of training to staff and dealers from across the Asia Pacific region on technical and non-technical areas.

“Malaysia is considered the ideal hub as it offers good infrastructure and a strong team of local talent to run regional functions. This training center and other shared services such as Finance Cluster, Technical Hub and Procurement which operate here are expected to generate export service revenue of over RM100 million in the next 5-7 years,” said Mr. Nalin Jain, Managing Director of Volvo Car Malaysia.

Volvo is committed to continually improve the end-to-end experience of every Volvo customer. In 2019, Volvo added fully certified after sales teams to all their dealerships in the country. 90% of them are also equipped with the Volvo Personalized Service (VPS) hardware. These changes enabled Volvo to serve their customers better and ultimately drive greater business performance.

Richard Snijders, Vice President of Volvo Car Group

2019 was also a big year for Volvo as an international brand. It surpassed the 700,000 mark for the first time ever, with a total of 705,452 units sold around the world. Locally Volvo Car Malaysia achieved a milestone of their own too, with the highest retail delivery to date at 1,883 units.

Some other notable accomplishments of 2019 include:

  • Strong Market share in Plug-in Hybrid Electric Vehicle (‘PHEV’)
  • Launched 3 new cars: XC40 T5 CKD, S60 T8 and XC90 Facelift
  • Launched 5 new dealerships: Setia Alam (Motion Beyond), Johor Bahru (Pekin Auto), Mutiara Damansara (Ingress Swede Automobile), Ipoh (iRoll Ipoh), and Ara Damansara (Sime Darby Swedish Auto)
  • One of the first two markets to have a 100% Volvo Retail Experience dealership in APAC

H.E. Dag Juhlin-Dannfelt,Swedish Ambassador to Malaysia and Akhtar Sulaiman, Marketing & PR Director of Volvo Car Malaysia

Riding on this momentum, 2020 is expected to be another momentous year for Volvo with two new cars – the S60 T8 CKD and S90 Facelift – and a new dealership in Kota Kinabalu set to launch very soon. Meanwhile, new PHEV’s purchased from 1 January 2020 onwards will come with an 8-year PHEV battery warranty, offering peace of mind for car buyers who wish to invest in cleaner energy alternatives.