Productivity Nexus for Retail and F&B Set To Record a 7.2% Hike in Labour Productivity

Published by Samentha James @ 12/02/2018

Productivity Nexus for Retail and F&B is working its way towards recording a 7.2% increase in labour productivity in the industry to meet the 2020 national level productivity target of RM92,300 per workers, as announced during the Official Launch of the Flagship Programmes held at Sunway Putra Hotel, Kuala Lumpur on February 8. The event was officiated by Human Resources Secretary General Dato’ Dr Mohd Gazali Bin Abas who represented the Human Resources Minister Dato’ Sri (Dr) Richard Riot Anak Jaem.

Driven by the private sector and supported by Prime Minister Datuk Seri Najib Tun Razak, Productivity Nexus aims to empower industry associations to become key change agents in the nation. Currently, the Retail and F&B sector employs no less than 2.7 million people making a value-added of RM89 billion – this records an 8.3% contribution to the nation’s Gross Domestic Product (GDP).

However, the productivity in this sector remains as one of the lowest. This spurred the implementation of the Productivity Nexus which rides on the premise of sharing the economy’s best practices and being inspired by industry experts to further inspire the rest of the industry. 

Dato’ Bruce Lim, Champion of Productivity Nexus for Retail and F&B, explained that, “The Productivity initiatives for Retail and F&B have included support for digitalisation of business operation and honing e-commerce capabilities.”

“By strengthening the Retail and F&B players’ competencies as well as providing necessary assistance throughout this transformative journey, this sector will have the opportunity, backed by the right skills, to expand internationally,” added Dato’ Bruce.

The event was held to officially launch its flagship programs; Retail Digitalisation Program, O2O Growth Venture Program, and Top Transformers. Led by the Malaysian E-Commerce Chairman Ganesh Kumar Bangah, the Retail Digitalisation Program aims to attain sustainable growth as well as increase sales by taking businesses online. Meanwhile, the O2O Growth Venture Program, helmed by Fave Founder Joel Neoh, educates enterprises on the adoption of digital tools and consumer insights.

The Top Transformers program, led by PKT Logistics Group Sdn Bhd Group Chief Executive Officer and Managing Director Dato’ Michael Tio, is designed for leaders in this sector who are tasked to manage people and deliver results which will contribute to a well-tuned working environment.

Dato’ Sri (Dr) Richard Riot reiterated, “The time has come for our labour capital productivity to be further enhanced by embracing of the digital economy ecosystem. These flagship programmes are all game-changers for the Retail and F&B industry as well as the people of Malaysia. I am truly pleased to see our nation on its way towards fully grasping the possibilities the economy of the future holds for us.”

Productivity Nexus for Retail and F&B is proudly supported by Malaysia Productivity Corporation (MPC); Economic Planning Unit (EPU); Prime Minister’s Department; Ministry of Domestic Trade, Co-operatives and Consumerism (KPDNKK); Malaysia External Trade Development Corporation (MATRADE); and Malaysia Digital Economy Corporation (MDEC). This initiative is also slated to receive the support of Human Resource Development Fund (HRDF).

Being a privately driven initiative, it is also in collaboration with Bumiputera Retailers Organization (BRO); Malaysian Franchise Association (MFA); Malaysia Retail Chain Association (MRCA); Malaysia Retailers Association (MRA); and K-Pintar as the Project Manager