Grab, Southeast Asia’s leading Online-to-Offline (O2O) mobile platform, launched its new Regional Centre of Excellence (RCoE) in its newly expanded 54,000 sq ft office space here today. The Centre of Excellence will house Grab’s core business strategy and operational functions, including legal, customer experience, financial services and creative services. This is the second showing of Grab’s strong investment back into the country where it first started, with the first being the launch of its R&D Centre in Malaysia just last month, the 7th in Grab’s global R&D footprint, to nurture Malaysia’s deep tech talents. The launch of its newly expanded office space was officiated by YB Datuk Ignatius Darell Leiking, Minister of International Trade and Industry.
Yang Berbahagia Dato Sri Norazam Ayob Deputy Secretary of Trade, Ministry of International Trade and Industry,Yang Berhormat Darell Leiking, Minister of International Trade and Industry, Sean Goh, Country Head of Grab
“Malaysia is proud that it is the birthplace of a technology unicorn like Grab. Grab represents innovation, tenacity, creativity, a keen sense for business, and hard work values that the Government aims to cultivate among Malaysian tech companies. We are happy to see Grab contributing back to Malaysia and committing to nurturing local tech talents and facilitating knowledge transfer through its R&D centre. As an everyday super app for Malaysians, Grab not only serves local transportation needs through its ride-hailing offering, but also plays a pivotal role in empowering local businesses through its delivery and payment platforms.” said Datuk Darell Leiking, Minister of International Trade and Industry at the launch.
Speech by Sean Goh, Country Head of Grab Malaysia
Grab is committed to contributing to Malaysia’s Industry 4.0 blueprint in the following areas:
1. Shared, Seamless and Smart mobility solution for all: We will make transportation more accessible for all Malaysians. With the widest range of transportation services already readily available on our platform, we will work closely with governments, public and private transportation providers to serve the first-mile-last-mile transportation needs of Malaysians.
2. Better livelihoods and income-earning opportunities for driver-partners: 86% of our driver-partners supplement their income part-time with Grab. These driver-partners earn 37% more supplementary income with Grab, on top of their day-to-day jobs. Our GrabTaxi driver-partners also earn 10% more daily income compared to the past when they can only rely on street-hails and regular taxi bookings. We will continue to better the livelihoods of our driver-partners and offer increased income-earning opportunities, greater financial support, better technology tools and skills training, and more community activities for them and their loved ones.
Sean Goh, Country Head of Grab Malaysia and Yang Berhormat Darell Leiking, Minister of International Trade and Industry
and more community activities for them and their loved ones.
3. Digital shop fronts for GrabFood, GrabRewards and GrabPay merchant partners: We will empower micro-entrepreneurs and small and medium-sized businesses to set up their digital presence on Grab app and leverage our user base and distribution network to earn higher business revenue.
4. Access to GrabPlatform to help like-minded start-ups and partners scale their business: Partners can either build their services into GrabPlatform or integrate Grab’s suite of technology and products into their own websites or apps, for example GrabPay for mobile payments, GrabExpress for logistics, or GrabProfiles for user authentication. This will give partners direct access to Grab users and help scale their business faster.